Refund policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we're here to help!

Returns

• Timeframe: Items must be returned within 30 days of the purchase date.
• Condition: Items must be unused, in their original packaging, and in resalable condition.
• Receipt: A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Gift cards
• Final sale or clearance items
• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., earrings, undergarments)

Exchanges

• We only replace items if they are defective or damaged.
• To exchange an item, contact us at approvedkingdom@gmail.com or 337-781-0578.

Refunds

• Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or we sent the wrong item.
• We recommend using a trackable shipping service or purchasing shipping insurance.

How to Start a Return

1. Contact our customer service team at approvedkingdom@gmail.com or 337-781-0578.
2. Provide your order number and reason for return.
3. Follow the instructions provided to complete your return.